Shipping & Returns
Shipping Information
All orders are currently sent via regular Australia Post.
If you need your order urgently, please contact us directly to discuss express shipping options.
Local Pickup:
Free pickup is available from our studio in Coromandel Valley, South Australia. Please select "Local Pickup" at checkout and we’ll be in touch to arrange a suitable time.
Returns & Exchanges
We accept returns and exchanges within 14 days of purchase.
Exchanges:
If you'd like to exchange an item, it must be returned in unused, unopened condition and in its original packaging. Return postage is at your expense.
Refunds:
Refunds are available for items that are faulty, defective, or in the case of an allergic reaction. If this applies, please contact us as soon as possible.
Important Notes:
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All returned items must be carefully packed. We cannot issue refunds or exchanges for items that arrive damaged.
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Please include proof of purchase with your return.
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Once your return is received and approved, we will notify you within 7 days.
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Refunds will be issued via the original payment method only.
If you have any questions or are unsure how to proceed, please contact us.