Shipping & Returns
All orders are currently sent via regular Australia Post. If you need your order quickly, please contact us to discuss options.
Pick up is available at our Coromandel Valley studio or instore at Luxe Collaborative, 2/175 King William Rd, Hyde Park
Our policy is valid for only 30days after purchase.
Exchange will be available when the item is returned at your expense in unused condition in original unopened packaging.
Refunds will be available. when item is faulty or defective or in the case of allergic reaction.
Please ensure items are well packed when they are returned, if they arrive damaged they cannot be refunded or exchanged. You must also include proof of purchase of the original order.
If approved, you will be notified of exchange or refund within 7 days, refunds being credited back via original purchase method only.
If you are unsure what to do - please contact us directly.