Shipping & Returns

Shipping Information

All orders are currently sent via regular Australia Post.
If you need your order urgently, please contact us directly to discuss express shipping options.

Local Pickup:
Free pickup is available from our studio in Coromandel Valley, South Australia. Please select "Local Pickup" at checkout and we’ll be in touch to arrange a suitable time.

Returns & Exchanges

We accept returns and exchanges within 14 days of purchase.

Exchanges:
If you'd like to exchange an item, it must be returned in unused, unopened condition and in its original packaging. Return postage is at your expense.

Refunds:
Refunds are available for items that are faulty, defective, or in the case of an allergic reaction. If this applies, please contact us as soon as possible.

Important Notes:

  • All returned items must be carefully packed. We cannot issue refunds or exchanges for items that arrive damaged.

  • Please include proof of purchase with your return.

  • Once your return is received and approved, we will notify you within 7 days.

  • Refunds will be issued via the original payment method only.

If you have any questions or are unsure how to proceed, please contact us.